The blank screen problem in the process of Temple interaction with the DApp. How to solve?

Written by Martin J. Maddox
Updated 1 week ago

In most cases  - it is a local problem with the browser. Try to use the Google Chrome as a default browser for your transactions.

If a changing browser to the Google Chrome didn’t help you, follow this video guide: 

video instruction

Follow these steps to fix this issue:

  1. Open the DApp
  2. Connect mobile by Temple Wallet (Temple Wallet has opened)
  3. Return to the browser
  4. Wait until “Awaiting Confirmation” status appears
  5. Return to the Temple Wallet

If this problems continue exists, write us in the telegram or discord channels and provide the following information:

For Temple extension:

1)Extension Version

2)Operation System version

3)Browser and browser version

4)Screenshots or Video or Steps to reproduce the bug

6)Transaction hash and Public key (if the bug is related to a transaction)

7)Link to the DApp (if the bug is related to a DApp)

8)Use Ledger live or not(if the bug is related to a Ledger)

9)Copy error logs (if the transaction is failed)

For Temple mobile:

1)Temple mobile Version

2)Android or IOS version

3)Device name and OS name/version

4)Screenshots or Video or Steps to reproduce the bug

5)Transaction hash and Public key (if the bug is related to a transaction)

6)Link to the DApp, Browser and browser version(if the bug is related to Dapp usage)

7)Copy error logs (if the transaction is failed)

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