In most cases - it is a local problem with the browser. Try to use the Google Chrome as a default browser for your transactions.
If a changing browser to the Google Chrome didn’t help you, follow this video guide:
Follow these steps to fix this issue:
- Open the DApp
- Connect mobile by Temple Wallet (Temple Wallet has opened)
- Return to the browser
- Wait until “Awaiting Confirmation” status appears
- Return to the Temple Wallet
If this problems continue exists, write us in the telegram or discord channels and provide the following information:
For Temple extension:
1)Extension Version
2)Operation System version
3)Browser and browser version
4)Screenshots or Video or Steps to reproduce the bug
6)Transaction hash and Public key (if the bug is related to a transaction)
7)Link to the DApp (if the bug is related to a DApp)
8)Use Ledger live or not(if the bug is related to a Ledger)
9)Copy error logs (if the transaction is failed)
For Temple mobile:
1)Temple mobile Version
2)Android or IOS version
3)Device name and OS name/version
4)Screenshots or Video or Steps to reproduce the bug
5)Transaction hash and Public key (if the bug is related to a transaction)
6)Link to the DApp, Browser and browser version(if the bug is related to Dapp usage)
7)Copy error logs (if the transaction is failed)