Why does my wallet only show XTZ balance, while other assets show 0?

Written by Martin J. Maddox
Updated 11 months ago

Usually this happens when your Temple can not reach the APIs we use to discover token balances.

This may happen for a number of reasons:

1. This might be a node related issue.

Switch to a different mainnet node and see if it helps.

2. This also might be a browser related issue.

Update your browser and reset the settings. If it does not help try installing Temple wallet extension on a different browser.

3. This may happen due to certain connection settings or firewall.

Check your connection/temporarily turn the firewall off.

4. Your internet provider may be blocking some online resources for whatever reason.

To check if this is the issue try switching to a different provider or turning VPN on.
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