Why does my wallet only show XTZ balance, while other assets show 0?

Written by Martin J. Maddox
Updated 2 years ago

Usually this happens when your Temple can not reach the APIs we use to discover token balances.

This may happen for a number of reasons:

1. This might be a node related issue.

Switch to a different mainnet node and see if it helps.

2. This also might be a browser related issue.

Update your browser and reset the settings. If it does not help try installing Temple wallet extension on a different browser.

3. This may happen due to certain connection settings or firewall.

Check your connection/temporarily turn the firewall off.

4. Your internet provider may be blocking some online resources for whatever reason.

To check if this is the issue try switching to a different provider or turning VPN on.
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